How can we help?

1. On the sign-in screen, tap Forgot password?
2. Enter the email address of your account and tap Send reset link.
3. Open the email from Wamapp. Tap the link, or choose Enter code from email in the app and type the code.
4. Choose a new password.

Nothing arrived? Check your spam folder, then try again or write to support@wamapp.org.

In the app, go to Profile > Delete account. Your name, email, job title and sign-in are removed, notifications stop, and the GPS coordinates saved with your check-ins are erased.

Records your organisation needs (attendance times, requests, tickets, chat history) stay with the organisation under the name “Deleted user”. If you are the CEO and the only person in the organisation, the whole organisation is deleted; if others still belong to it, hand over the CEO role or remove the team first.

You can also email support@wamapp.org to ask for deletion. Full details are in the Privacy Policy.

Invites are sent by people with the right role: the CEO can invite anyone; a Branch Manager invites the branch HR/Admin; and a Branch Manager or branch HR/Admin invites the branch’s workers and heads of department.

1. Open the invite option in the app’s people/team area.
2. Enter the person’s name and email, and choose their role and job title (a department is needed for a head of department).
3. Send the invite. If the email cannot be sent automatically, the app lets you share the invite link instead.
4. The person opens the link, creates their account and joins your organisation.